Does Squarespace Have Registered Domains?

Search Results

All Categories

Articulate

Employ

Search in

Category

Reset

Filter by

Guides

Log out

Business relationship dashboard

Select your language

https://support.squarespace.com/hc/

/hc/categories/200204575

VIDEOS

https://learning.squarespace.com

WEBINARS

https://forum.squarespace.com

FORUM

/hc/requests/new#choose-topic

CONTACT U.s.a.

Alive CHAT: CLOSED

LIVE Chat: Open

Encounter All Results

Send

Choose a topic

We think this will assist:

Contact Squarespace Aid

Still need to contact us?

Real-time conversation and immediate answers.

Live Chat

Monday - Fri:
8:00AM to 8:00PM EDT

Ship united states of america a message and read our answer when it'southward convenient for you.

Contact u.s. by email to get help with this topic.

24 hours a day
7 days a week

Log into Squarespace

Contact U.s.

Regresar

Esta guía no está disponible en español. Serás dirigido a la versión en inglés en v segundos.

Watch Video

Por favor, x en cuenta que este departamento solo ofrece soporte en inglés

Go along every bit Guest

Recover Business relationship

Volume Now

Schedule an appointment to speak to 1 of our Onboarding Specialists.

Nosotros currently offer live chat support in English just.

Email SUPPORT IN SPANISH

Chat IN English

Squarespace 5 Help

For questions about the legacy Squarespace v platform, delight visit its Help Center:

Dorsum

Regain admission to your account or site

If you've tried to recover your Squarespace account and still tin't access it, nosotros're here to help. Please enter equally much information as you tin can, just if you're not sure almost specific details, provide your best gauge.

Before you brainstorm:

• Did yous already endeavor to recover your account through the login page? Nosotros'll inquire y'all to endeavor that kickoff if y'all oasis't still.

• For your security, nosotros'll only provide account details to the account holder.

• For help recovering a Google Workspace business relationship, contact usa hither.

Email address where we can contact you.

What situation led to the trouble accessing your account?

URLs of any websites connected to the account. Enter as many domains as possible.

Please adhere both of the following documents:

• A authorities-issued ID. For case, a driver's license, passport or permanent resident card.

• A bank statement that shows the bank header, depository financial institution accountholder name, and the almost contempo Squarespace charge. You lot are free to obscure other personal information in the document. (Non required for 2-factor authentication issues.)

Note:

• If yous entered multiple websites higher up, attach statements showing the most recent charge associated with every site.

• Ensure your files are .jpg or .png so we tin view them.

Request Business relationship Access

Follow these steps:

Learn More than

Report Issue

Review Submission Criteria

Request a Refund

Hear dorsum in ii business days.

If you accept a taxation exemption certificate, attach it here. .pdf, .png, .jpeg file formats are accepted.

Use this course to submit a asking about exemption from sales tax nerveless for Squarespace payments.

Enter the details of your request hither. If you're not based in a land or land where nosotros collect taxes, and you believe we shouldn't collect taxes from you, please explain.

If y'all have feedback virtually how we collect sales tax, submit it here. Your feedback helps make Squarespace better, and we review every request we receive. Please notation that we can't respond individually, but nosotros'll contact you if we need more details.

General sales revenue enhancement feedback

Request an exemption from sales tax

Help and support during the
Coronavirus Pandemic

We understand the tremendous challenges the Coronavirus pandemic is causing for people and small businesses across the world. Here at Squarespace Client Back up, we're doing everything we can to answer your questions and provide assistance to our community.

If you demand support during these uncertain times, submit the post-obit form and nosotros'll look into options for you. Please provide specific details regarding your result or request, such equally:

• Interruption or cancel my subscription

• Discuss options for fiscal relief from subscription costs

• Help me accommodate my site to the current situation

• Advise me on how to best set my new site

• Enable a specific feature on my site

A fellow member of our team will respond as rapidly as possible.

Upload a screenshot of the event yous're having, or the site content you'd like to alter, so we tin help yous more apace. Learn how to take a screenshot here: http://sqsp.link/w5Jigj

We are experiencing longer than normal wait times for live conversation, thank you for your patience. Email is bachelor 24/vii.

Squarespace Scheduling and Acuity Scheduling take merged Help Centers. If you're coming from the Acuity Help Center, you'll observe the help you need here. All guides about Squarespace Scheduling also employ to Acuity; the scattering of features that are different are clearly marked.

Please use this form to submit a request regarding a deceased Squarespace customer's site. Our deepest condolences go out to you and your family during this fourth dimension, and we capeesh your patience as we piece of work through your request.

Due to privacy concerns and restrictions, we unfortunately can't provide you with authoritative control of the site. However, if an firsthand family member or legal representative completes the form beneath, we may be able to grant Billing permissions and so the site tin can remain active or abolish any agile subscriptions.

Notation that Billing permissions don't include the ability to edit the site's content. You lot tin can read more about this hither.

A note regarding Squarespace 5 sites:
Squarespace v, our legacy platform, doesn't permit permissions to be edited. Notwithstanding, we tin abolish or remove the site.

Submit a asking about a deceased client'due south website

URL of the site continued to the deceased user's account

Any comments, requests, or concerns we should know?

Please attach the following documents:
• An paradigm of your government-issued ID, such every bit a driver'due south license, passport, military ID, or permanent resident card. This is for proof of your relationship to the deceased.
• An image of the deceased person's obituary, death certificate, and/or other documents.
• Any additional documents, such equally Legal Representation documentation.

Delete My Account

Before you request to delete your Squarespace business relationship, please review this guide to:

• Understand what happens when we delete your account.

• Make certain it'southward what you really desire to do.

• Take a few steps to prepare. For example, you lot'll need to abolish all subscriptions first.

Once you submit your request, yous'll receive an email from our team to verify your account access and confirm that this request wasn't made in error.

Delete My Account Request Verification Form

Before yous provide your government issued ID below, did you lot know that you can submit a asking to delete your account to Squarespace here (without providing your ID)? This form is only for people who take lost access to: (ane) their Squarespace business relationship; or (2) the e-mail address associated with their Squarespace business relationship.

Please upload a copy of some form of government issued ID (i.east. commuter's license or passport). You may blur out whatever sensitive data before you upload.

E-mail address for communication regarding your request

Upload ID

Questions virtually Squarespace Select

To learn more about Squarespace Select, our premium programme for dedicated site support, visit this Assistance guide.

If you yet have questions almost the Select plan, complete the fields below to send u.s. a message.

{ "top::memberareas:billingsignup":"New Release Team (Chat)", "pinnacle::memberareas:creatingmemberareas":"New Release Team (Chat)", "top::memberareas:managingmemberareas":"New Release Team (Conversation)", "height::media:video-storage":"New Release Team (Conversation)" }

Ship united states of america a message. Business hours are Mon - Friday, five:30AM to 8PM EDT. Letters sent outside these hours will receive a response within 12 hours.

Monday - Fri:
ix:00AM to 3:00PM EST

Squarespace Help Centre

Find answers and resource

Run across More Results

Browse by product

Websites

Adding content with blocks

Formatting your images for display

Changing colors

SEO checklist

Domains

Connecting a domain

Moving a domain to another site

Renewals and expiration

Transferring a domain

Commerce

Adding products to your store

Connecting a payment processor

Creating discounts

Setting up taxes

E-mail Campaigns

Building mailing lists

Creating sender profiles

Email entrada best practices

Getting started with Squarespace Electronic mail Campaigns

Google Workspace

Using Google Workspace with Squarespace

Adding more than Google Workspace users

Signing up for Google Workspace

Renaming a Google Workspace user

Scheduling

Appointment Scheduling Blocks

Getting started with Squarespace Scheduling

Creating and editing engagement types

Squarespace Scheduling FAQ

Fellow member Areas

Creating gated content

Customizing the Member Areas experience

Managing members

Getting started with Member Areas

Video Studio

Creating projects

Getting started with Video Studio

Projection steps and sections

Video Studio best practices

Guides past topic

Show less

Getting started

Everything you need to start and launch your site on Squarespace

Account

Analytics

Become help with your business relationship settings, countersign, and site contributors

Billing

View reports to gain insight into company engagement and sales

Go help with your plans, payments, and subscriptions

Commerce

Learn how to set up up, manage, and abound your online store

Domains

Get step-by-step help with registering, transferring, and connecting domains

Google Workspace and custom email

Images and videos

Gear up a custom electronic mail address with your domain

Make your site stand up out with images, videos, and banners

Integrations and extensions

Add third-political party integrations to assist you manage, optimize, and expand your site

Marketing

Spread the give-and-take about your business with Squarespace's all-in-1 marketing tools

Pages and content

Privacy and security

Learn how to build and edit your site with pages, sections, and blocks

SEO

Get information almost security, SSL, data privacy, and policies about Squarespace

Larn how to optimize your site for search engines with the best keywords and content

Squarespace on mobile

Explore how your site works on mobile and manage your site with our mobile apps

Squarespace Scheduling

Book and manage appointments with integrated online booking

Technical issues and contact united states

Troubleshoot technical and speed bug with your site

Templates and design

Acquire how to customize fonts, colors, and other blueprint features

Tips and communication

Read our all-time practices, tips, and tricks for getting the most out of Squarespace

Video Studio

Create videos to marketplace your business on social

Learn by video

All About Images

7 videos

Introducing Commerce

4 videos

Build your start Squarespace site

ane video

Your Pages & Navigation

7 videos

Run across all videos

Community forums

Bring together our active community of Squarespace users and professionals for advice, inspiration, and all-time practices.

Squarespace Forum

Squarespace webinars

Circle Forum

Gratuitous online sessions where you'll learn the nuts and refine your Squarespace skills. Anybody is welcome—no website required.

Upcoming Webinars

Hire an Expert with Marketplace

Squarespace Experts can assistance you polish an existing site, or build a new one from scratch.

Browse Experts

Can't find what you're looking for?

We'll help you find an respond or connect you with Customer Back up through live conversation or email.

No results

A person property a smart telephone and looking at Colima'southward website

A Squarespace website example

A sample domain proper name for a Squarespace website

A screenshot of Google Workspace toolbar

A screenshot of the Commerce product in the Squarespace platform

A sample imagery for sending email campaigns

A screenshot of the scheduling production in the Squarespace platform

A screenshot of the member area production in the Squarespace platform

A screenshot of the Video Studio mobile app

An abstract photo of shapes and colors

A pair of white shoes

An iPad showcasing an e-commerce website congenital with Squarespace

A person holding a smart phone and looking at a website built with Squarespace

A screenshot of editing tools on the Squarespace platform

Examples of questions in the Squarespace Community Forum

An example of a Squarespace Expert's bio

A Squarespace website with the Squarespace Customer Service Chatbot open on the screen

Shut

How would y'all rate your experience with the Aid Eye?

Somewhat dissatisfied

Very dissatisfied

Neither satisfied nor dissatisfied

Somewhat satisfied

Feedback

Very satisfied

Tin you tell usa why? (Optional)

How was your experience looking for help today?

Very difficult

Somewhat difficult

Neither easy nor difficult

Somewhat easy

Very easy

Why'southward that? (Optional)

I'k non sure

Did you discover the respond you were looking for in the Help Center?

No, my issue was not resolved

I constitute it elsewhere

Yeah, partially

Yes, completely

Where did you best observe your answer?

Select

Video

Guide

Webinars

Forum

Other

Thanks for your feedback

Vigil Scheduling

Can't log in?

I don't have an account

Squarespace

Log into your business relationship so nosotros can customize your feel.

Which business relationship do you need help with today?

Community Forum

Get help from our community on advanced customizations.

Explore the Forum

Webinars

Sign upwards for an interactive session where our experts walk you through Squarespace nuts.

Join a Webinar

Can't find what you're looking for?

We'll help you find the respond or connect with an advisor.

Contact United states of america

Become assist from our community

Become aid from our customs on avant-garde customizations.

search in the forums

Rent a Squarespace Expert

Stand out online with the help of an experienced designer or developer.

get matched

In this guide

Was this guide helpful?

Connecting a domain to your Squarespace site

If you purchased a domain from a third-party provider (like GoDaddy, Google, or 1&i) and want to keep it registered with them, you can connect information technology to your site past following a procedure chosen domain mapping. Later completing these steps, your domain remains registered with the host that you lot purchased the domain from, only it connects to your Squarespace site. Before you lot begin, review our requirements for connecting a tertiary-party domain.

If you don't have a custom domain, you can register a new ane through Squarespace.

Tip: If your domain is eligible, we recommend transferring it instead of connecting it. Learn more about the differences between transferring and connecting or get started with a transfer.

Watch a video

Before you lot begin

Grooming

To follow this guide, you should already accept registered a domain with a third-party provider. After you connect your domain past post-obit the steps in this guide, you must leave it registered with your provider to keep information technology connected to your Squarespace site.
Your domain provider must offering full DNS access. If they don't, y'all'll need to transfer the domain to a new provider before connecting it to Squarespace.
We recommend using your domain provider's default nameservers and updating the DNS settings in your domain business relationship.
About domains connect to a site in 24 hours, but it tin can sometimes take up to 72 hours. Keep this timing in listen if yous have a deadline.
If y'all get started and determine you want more hands-on help, you can rent a vetted Squarespace Skillful.

Features

You tin connect your domain to a trial or paid Squarespace site. You tin't connect to an expired site.
If y'all have an email business relationship linked to your custom domain, you tin keep using information technology after connecting to Squarespace. Before connecting your domain, review the recommendations and options.
You tin can apply multiple custom domains for your site, and at that place'due south no limit to how many you tin can connect or register. To learn more, visit Managing multiple domains.

Limitations

It'southward not possible to connect a tertiary-party domain to a specific page on your site. All continued domains betoken to the homepage and resolve to the primary domain.
Yous tin't connect a third-party domain to a parking page.
You lot tin can't connect a custom domain to Squarespace if the domain name has the word "squarespace" or "sqsp" in it.
Domains with special characters (such as ü, é, ñ) may not display properly on all browsers. If a browser can't display the character, it reformats the domain with extra characters and dashes. For example, the domain "übercool.de," redirects to "xn--bercool-m2a.de" in unsupported browsers.

Provider-specific guides

Instead of following the general instructions on this folio, nosotros have step-by-footstep guides for many popular providers:

ane&one IONOS
Bluehost
Crazy Domains
Dotster
DreamHost
eNom
GoDaddy
Google Domains
HostGator
Hover
IWantMyName
Proper noun.com
Namecheap
Network Solutions
Register.com
Strato
WordPress
Yahoo

Step ane - Beginning the connectedness in Squarespace

To connect your domain, start in the Domains console:

In the Dwelling menu, click Settings, then click Domains.
Click Use a Domain I Own.
Enter the total domain name you're connecting in the Enter Domain field, then click the arrow.
Click Connect Domain.

Note: If you encounter a message that says "This domain is already connected to another Squarespace site," check your other Squarespace sites to find where the domain is connected. Then disconnect it from that site.

Select your domain provider from the driblet-down menu. If you don't find your domain provider, select Other. Y'all can however connect your domain if your provider isn't in the list.
Click Connect Domain.
In the message that appears, click Proceed.

Step 2 - View your DNS settings

Subsequently you click connect, the DNS Settings console will appear. This panel shows the records y'all need to enter in your provider's business relationship to connect your domain to your Squarespace site. Proceed this panel open up for your reference.

Your domain records may exist greenish or scarlet, depending on the DNS information our arrangement receives from your domain provider.

Squarespace_DNS_settings_panel_domain_connection_in_progress.jpg

Pace three - Log into your domain account

In a new browser tab or window, log into your domain business relationship, then detect where to manage your domain's DNS settings. Depending on your provider, the settings for managing your domain's DNS records may be chosen DNS, Avant-garde DNS Records, Manage Domains, or something similar.

After finding the settings, you may see that you lot already have DNS records in place. Some providers may require you lot to modify or delete them so your domain correctly links to your Squarespace site.

Afterwards finding where to manage your DNS settings, yous'll create these records.

Note: Don't delete MX records during this process. MX Records connect your e-mail address. Deleting them could interfere with your e-mail service.

Step 4 - Add the first CNAME Record

In the first line of your Squarespace DNS Settings, copy the unique code that appears directly below the Host column. The unique code is a random string of numbers and letters that must bespeak to verify.squarespace.com.

In your provider's DNS manager, create a CNAME with these values:

Alias or Host Proper noun	Type or Record Type	Points to
Copy and paste the unique code nether Host on the starting time line.	CNAME or CNAME Alias	verify.squarespace.com

If you can't add this CNAME due to your provider'southward settings, you can add a TXT tape instead.

Note: If you don't add together this CNAME, or if it's entered incorrectly, the domain will unlink from your site subsequently fifteen days. If this happens, you tin can start over to reconnect the domain.

Step v - Add together the 2nd CNAME Tape

In the second line of your Squarespace DNS Settings, www appears directly below the Host column. This record must point to ext-cust.squarespace.com.

Depending on your provider, y'all may already accept a CNAME set with a www Alias. If so, edit this existing CNAME and then that Points To is ext-cust.squarespace.com. (For about providers, add together this without the last ".")

In your provider'south DNS director, create a CNAME with these values:

Alias or Host Name	Type or Tape Type	Points to
www	CNAME or CNAME Alias	ext-cust.squarespace.com

Annotation: If you're experiencing issues adding this tape or if your domain provider doesn't support CNAME records, add an A tape with the following details instead:

Allonym or Host Proper name: www

Points To or Details: 198.185.159.144

Then, in Stride 6, only add the iii remaining A records.

Pace half dozen - Add the A records

In the last iv lines of your Squarespace DNS Settings, you'll see four IP addresses in the Required Information column. Each of these displays @ in the Host column.

Depending on your provider, you lot may already have some A records in place. If so, edit any existing A records with Host Name @ and then that Points To matches the values below.

Find the surface area of your DNS settings where you edit your A records. If possible, create 4 A records matching what's shown below. If you can merely add together ane A record, use the record in the kickoff row.

Host or Host Proper name	Records, Record Type, or Blazon	Points To or Details
@	A	198.185.159.144
@	A	198.185.159.145
@	A	198.49.23.144
@	A	198.49.23.145

If your provider doesn't accept @ equally a Host Name, we recommend leaving the Host/Host Name field blank or entering your domain proper noun without the "world wide web" in front.

Step seven - Expect for the connection to complete

It tin can have 24 to 72 hours for the connexion to start working properly. While yous wait you lot can review the connection's progress, and domain settings in the Domain overview console.

To observe your Domain overview console, in the Domicile menu click Settings, click Domains, and then click your domain. There you tin can:

Review the connection's progress - In the Connection in progress section, click View DNS settings, and so click Refresh records in the summit-right corner. The Current Information cavalcade displays if your records are entered correctly. When the domain is correctly linked, information technology volition prove a "connected" label in the Domains console.
Spotter for your SSL document to generate - In the Details department, review the SSL certificate status. If you visit the domain while it'southward connecting, y'all may find error messages about privacy. Afterwards the connectedness completes, your domain generates the SSL certificate and any fault messages should disappear.
Monitor error messages - It's normal for your domain to show errors for upwardly to 72 hours after completing the steps in this guide. If the error messages persist after 72 hours have passed, troubleshoot the connection in the next section.

Troubleshoot with the DNS record checker

If nosotros detect that your records weren't prepare properly, your domain appears in the Domains panel with the message DNS Error. To troubleshoot, use the DNS checker tool in the DNS Settings panel to determine the exact CNAME and A records to fix with your domain provider.

More help

Nosotros offer several resources to help you connect a third-party domain to your Squarespace site:

If your domain is showing an fault bulletin or you lot need help with DNS settings in your Squarespace site, visit Troubleshooting domain connections.
For help with DNS settings in your provider'south account, we recommend contacting their support squad. To assist them empathise your issue, y'all can use our sample message.
Rent a Squarespace Expert to aid connect a domain to your Squarespace site.
Get communication from the community in the Squarespace Forum.

Was this article helpful?

1260 out of 2082 found this helpful